Connect and chat with customers from your website

Open source customer messaging, built for startups and enterprise alike.

Welcome to Papercups 👋

Questions? Feedback? Let us know below!

One powerful dashboard

Streamline customer support and feedback with our feature-rich dashboard.

Our customers

Reply directly from Slack

Directly talk to your users from a single Slack channel. Remove the friction of having to login to another dashboard. Set up our Slack integration in minutes.

Brand and customize your widget

Our widget is highly customizable. Change your color, greetings, text and more through our simple UI without needing any code.

Save your developers time

Papercups is open source and made with a developer in mind. We support HTML, React, React Native and Flutter integrations. Our integration takes minutes to setup and if you can't do it in minutes we'll hop on a zoom call and do it for you!

Papercups for Enterprise


Papercups can be deployed in your cloud, for painless adoption and onboarding. Whether it's AWS, Docker, or Heroku, we've got you covered.

Unlimited volume

Papercups is built with Elixir on top of BEAM for incredible scalability. This scalability extends to our open core pricing model.

Personalized support

We can manage your deployment on your infrastructure. Get the benefits of self-hosting with the reliability and scalability of the cloud.

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