January 17, 2022
Papercups is in maintenance mode
As some of you might have seen Papercups is currently in maintenance mode
July 16, 2021
Announcing Papercups Functions
How a series of pivots & failed experiments led to our latest feature.
March 24, 2021
Is remote YC worth it?
Papercups went through YC summer of 2020. I've had a lot of friends and people reaching out asking about our experiences and was it worth it. They are mostly worried about two things how big YC has gotten and the remote nature of YC. We had the same worries and wanted to share my thoughts and experiences of it.
December 14, 2020
Lessons from StarCraft 2
During the holidays I had some downtime and revisited Starcraft 2 (SC2). I played some matches and was relearning a lot of the basics and noticed a lot of parallels with starting a company and playing SC2. Thought this might be worth a share.
December 10, 2020
Learning Elixir's `GenServer` with a real-world example
I started learning Elixir a few months ago, mostly through hacking on Papercups. I'm ashamed to say most of my Elixir education has been through trial and error, figuring things out as I go along. So this past week I decided to take some time off from Papercups to go a bit deeper into the language.
December 8, 2020
What remote YC demo day looked like
YC Summer 2020 was the first fully remote batch. The demo day format was a 1 minute pitch in semi alphabetical order over Zoom. Once the order was set we all memorized the 10-15 people going before us and got ready to present virtually.
October 15, 2020
Turning a maybe into a yes after the YC interview
We applied to YC back in February under a different idea than Papercups (an open core Intercom alternative). It was supposed to be expedia but for booking ocean freight. Currently to make a freight booking you have to call multiple procurement teams at a shipping company...
October 8, 2020
Building an FAQ Chatbot
We recently launched our open source Papercups FAQ chatbot in beta mode. It's a simple chatbot that you can “train” by feeding it questions and answers.
October 1, 2020
The month of October happens to be “Hacktoberfest”, so we decided that for the next 31 days, our primary focus will be on the developer community around Papercups.
September 17, 2020
Coming to Elixir from TypeScript
September 14, 2020
Lessons from the launch
We launched Papercups on Hacker News recently. In the YC community the Hacker News launch is a rite of passage following in the footsteps of companies like Dropbox and Gitlab. Originally we were worried about how it would be received but at the same time was excited about being able to show our product to a lot of like minded developers. We were very grateful for the feedback and wanted to share what we did and the lessons that we have learned.
August 10, 2020
Kam and I met in SF around 6 years ago, and have been hacking on small projects together for the past couple years. Before Covid, we would spend many Sunday afternoons in coffee shops building prototypes of whatever our latest and greatest idea was… most of these fizzled out after a few weeks or so.